The following Terms & Conditions relate to the web site
known as 'Country Cottage Productions' (also referred to as 'the
web site' in these terms and conditions) - provided by Quantum
Enterprises.
CONDITIONS OF SERVICE
GENERAL
Acceptance Of The Terms & Conditions
By making a purchase or using a service provided by the web
site, the customer is accepting these terms and conditions in
full.
Lead Times
All lead times are given as a guide only and Quantum Enterprises
is not responsible or liable for delays caused by unforeseen
circumstances, service continuity disruptions or high demand.
Our DVDs are not mass produced. However, they are made to
very high standards and do not use self-adhesive labels. Instead
we use LightScribe technology
to produce a professionally presented, high quality, amateur
DVD.
DVD Format and Compatibility
Country Cottage DVDs are currently only produced in the PAL format.
We therefore strongly recommend that anyone who lives in a country
that does not generally use the PAL format to check their DVD
playing equipment before purchasing a DVD from us.Our DVDs are
NOT region encoded, so if you have PAL compatible equipment you
should be able to play the DVDs wherever you live. If you have
any problems playing a DVD from Country Cottage Productions,
the DVD may be returned for a full refund, at the customer's
expense.
DVDs must be returned with full packaging and in original condition.
COPYRIGHT
All images and content are subject to copyright, and may not
be used without written permission from Quantum Enterprises.
ADDITIONAL COSTS
Additional costs are as shown with the price of goods or
services ordered. There is no additional tax to pay on the price
of goods you see.
THE RIGHT TO CANCEL YOUR ORDER
Under the Consumer Protection (Distance Selling) Regulations
2000 you have the right to cancel your order, for any reason,
within 7 working days of placing your order.
If you do decide to cancel your order within the cooling off
period, your money will be refunded in full.
Returnable goods must be returned to Quantum Enterprises within
21 days of cancellation, in original condition, at the customer's
expense.
SERVICE CONTINUITY
Quantum Enterprises will not be held liable for any lack
of continuity of our services, nor for any losses or circumstances
arising from lack of service continuity.
SECURITY
All credit card transactions are processed by PayPal. No
information regarding credit card details is transmitted to Quantum
Enterprises, and Quantum Enterprises cannot be held responsible
for fraudulent or misuse of credit cards or credit card information.
AFFILIATES
Quantum Enterprises only provides links to, and is not responsible
for, the service provided by its affiliates (PayPal).
CONTACT INFORMATION
The products and services supplied on this web site are from:-
Quantum Enterprises
69 Springfield Road
Wellington
Somerset
TA21 8LH
Tel. 07879 845 339 (UK Mobile)
Click here to contact us by e-mail
PRIVACY STATEMENT
Quantum Enterprises respects your privacy. Please see our
Privacy Statement for more information.
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